Both a manager and a leader may know the business well. But the leader must know it better and in a different way.
Leaders investigate reality, taking in the pertinent factors and analyzing them carefully. On this basis they produce visions, concepts, plans, and programs.
Managers adopt the truth from others and implement it without probing for the facts that reveal reality.
A good manager does things right. A leader does the right things.
Doing the right things implies a goal, a direction, an objective, a vision, a dream, a path, a reach.
Managing is about efficiency. Leading is about effectiveness. Managing is about how. Leading is about what and why. Management is about systems, controls, procedures, policies, and structure. Leadership is about trust — about people.
Management is… Leadership is….
Coping with complexity Coping with and promoting change
Planning and Budgeting Setting a Direction
Organizing and Staffing Aligning People
Controlling and Problem Solving Motivating and Inspiring People
Effective Action Meaningful Action